Orders are delivered within an estimated timeframe of 5 to 7 business days after processing.

Please allow 1 to 3 business days for order review, quality control, and shipping.

You will receive a tracking number once the order has been shipped.

Delivery times may vary depending on the destination country, customs procedures, and local postal services.

If you need assistance with your online order, please contact our customer service team using one of the following methods (all details can be found on the contact page):

Email: contact.calvane@gmail.com

Please include your order number and a detailed description of your request so we can assist you as quickly and efficiently as possible.

Our goal is to respond within 12–24 business hours.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number.

Please note that it may take up to 24 hours for the tracking information to be updated after shipping.

All important delivery information and tracking details will be communicated directly via email.

If you do not receive your tracking information within the expected timeframe, please contact our customer service team at contact.calvane@gmail.com.

We strive to process returns within 7 to 10 business days after they arrive at our distribution center. You will receive a confirmation email once the refund is completed.